Aihab International

Leader Direct Botanical Suppliers

Terms & Conditions


Description of goods and Services offered at: is the online retail store for Aihab International, trading in African medicinal herbs (non pharmaceutical), extracts and related goods for the international health industry.
All products offered on this web site are classified by the Medicines Control Council as
non-scheduled herbal supplements that can purchased freely without prescription.
Aihab International reserves the right not to sell these products to countries that may have
restrictions on the import of such goods.

Payment Types and Options:

Aihab International accepts credit card payments via Internet.
Where customers cannot pay with a credit card, we accept direct bank deposits.

Returns and Refund Policy:

Any Internet transaction will be charged back to the merchant where:
(a) the card holder submits a written complaint that neither he nor anyone authorized by him,
entered into any such a transaction;
(b) the goods, service or “other things of value” received by the cardholder or by a person authorized by him, are not as described on the sales voucher accompanying the product
as support documentation;
(c) the merchandise, which was to be sent by airfreight, post, or other means was not received
by the cardholder or by a person authorized by him;
(d) if the goods are broken or not suitable for the purpose for which it was sold                 (merchandise effective and the cardholder tendered the return).

Settlement, Fulfillments and Delivery Policy:

Goods are dispatched within 24 hours of receiving confirmed payment for goods from the
buyer, unless the purchase takes place on the weekend or public holidays in which case
goods will be dispatched within 1 days of the first working day thereafter.
Aihab International will not dispatch goods until payment has been received in full
for the purchase order; before the client has the correct information regarding which product to use for the purposes of what the client(s) wants to achieve.
Goods are dispatched using the Courier Service or sent as Registered Post which will be the customer’s own choice

Letters or Registered Parcels.
Bulk orders are facilitated by freight agents – unless a specific freight agent is appointed by
the customer, Aihab International uses its own established freight agency.
Aihab International will process transactions where permits or any other legal paperwork
are required or exports into foreign countries.

Terms and Conditions of Resending Goods:

Aihab International WILL RESEND GOODS where:
Goods that are shipped via courier and are lost during shipment or have not arrived within 30 days (except Customs delay) of order confirmation.

Security and Encryption (Customer Data Privacy Policy):

Any person that delivers or attempts to deliver any damaging code to this web site or
attempts to gain unauthorized access to any page on this web site shall be prosecuted
and civil damages shall be claimed in the event that Aihab International suffers any damage or loss. The user allows Aihab International to take all reasonable steps to ensure the integrity and security of the Aihab International site and back-office


Aihab International incorporates a “Modulus 10 Check Digit Algorithm” to verify the
validity of card numbers.
A firewall is deployed between our website database and the Internet to keep card
numbers secure and confidential.
All credit card transactions are Secure Socket Layers encrypted (the strongest form of
encryption available).  The company registration documents and the site’s registered
domain name are checked and verified by Thawte.


Aihab International shall take all reasonable steps to protect the personal information of Users.
For the purpose of this clause, “personal information” shall be defined as detailed in the
Promotion of Access to Information Act 2 of 2000 (PAIA).

The PAIA may be downloaded from:

Aihab International may electronically collect, store and use the following personal
information of Users:
Name and surname;
Country of residence;
Closest city;
e-mail address;
IP address;

Non-personal browsing habits and click patterns.
Aihab International collects, stores and uses the abovementioned information for the following purposes:
to greet the User when he/she accesses the Aihab International web site;
to compile non-personal statistical information about browsing habits, click-patterns
and access to the Aihab International web site;
Information detailed above is collected either electronically by using cookies or is
provided voluntarily by the User. Users may determine cookie-use independently
through their browser settings.
The User may elect not to receive any communications from Aihab International and/or its
partners or affiliates.
Aihab International may collect, maintain, save, compile, share, disclose or sell any
information collected from users, subject to the following provisions:
Aihab International shall not disclose personal information from Users unless the
User consents thereto;
Aihab International shall disclose information without the User’s consent only through
due legal process;
Aihab International may compile, use and share any information that does not relate to
any specific individual;
Aihab International owns and retains all rights to non-personal statistical information
collected and compiled by Aihab International.

Costs: Prices:

The price of each product is displayed with the product. In the event of a sale or special
offer, the discounted price is displayed;
Prices stated on web site include taxes

Payment Methods:

Credit Card Payments:
At the time of placing the order, the transaction details are presented to the bank
and authorization is obtained for the amount of the order;
Payment is only collected when the order is completed and the goods shipped.
Note: To protect its own and the interests of its customers, Aihab International scrutinizes all transactions very carefully to prevent attempted fraud and a transaction may be refused if
Aihab International is not 100% satisfied with its legitimacy.

Stock Availability:
Stocks of all goods on offer are limited. Aihab International shall take all reasonable
efforts to discontinue the offer as soon as stock is no longer available.

However, should items still be offered after stocks are sold, Aihab International shall only be liable to refund funds where it is unable to fulfill orders at advertised prices.

Health Disclaimer:
The products and claims made about specific products on or through this site have been evaluated by Aihab International and is not approved to diagnose, treat, cure or prevent disease. The information provided on this site is for informational purposes only and is not intended as
substitute for advice from your doctor or any other health care professional or any information
contained on or in any product label or packaging.
You should not use the information on this site for diagnosis or treatment of any health problem or for the prescription of any medication or other treatment.
You should consult with your doctor or a healthcare professional before starting any treatment program, before taking any of the show products, or if you have or suspect you might have a health problem. Please see “Usage conditions”

Aihab International and its associates are not liable for any health problems or adverse
reactions that may result from using any of the products described on the site.

Changes to Agreement:
Aihab International may, in its sole discretion, change this agreement or any part thereof
at any time without notice.

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